Monday, June 22, 2009

Paint Sticky Data (Please)

I'm into info. I want it accurate, relevant and clear.

On the radio, we try to paint clear, understandable, and journalistically-sound images of the mind -- the vivid mental pictures you see while listening to good storytelling.

Actual images can tell rich stories, too. The best photojournalism certainly does. Some pictures hit you in the chest.

But images drawn from data -- infographics, or visualizations -- rarely tell a story so well.

And they almost never hit me in the chest.

Why not? With all of the technology available, why can't we create really good visualizations that project understanding, timeliness, utility and ... dare I say ... stories?

I'm on the lookout. And I'm defining what I want to see.

For that definition, I've made a checklist based on one of my all-time favorite books, Made to Stick, by Chip Heath & Dan Heath (Random House, 2007). The initial words come from their Six Principles of Sticky Ideas; the rest is my application of their concepts.

For me, the best information images are ...
Simple: Non-geeks can absorb it within a few seconds
Unexpected: It fills a gap in our knowledge
Concrete: It takes advantage of our senses and understandings
Credible: It is journalistically sound, from a trusted source, without bias
Emotional: It hits you in the chest, you feel the data
Story: It tells one
And I'll add one more:
Relevant: It is timely, current and useful
Got examples that ring all seven bells? Maybe even four? Share them in the comments here or email me: john (at) designAgitator.com.

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The map detail above is from my favorite example at the moment, which is on Slate. Jump over there, take a look, and then run it through the checklist:

Simple? Once you know that blue is jobs gained and red is jobs lost, you're set. Just press play.
Unexpected? Seriously so. The speed of change is amazing.
Concrete? The familiar map orients me at a glance; I respond quickly to the circle sizes, colors and densities.
Credible? Bureau of Labor Statistics, Slate.
Emotional? Oh yeah. I saw someone actually shiver while watching it.
Story? Definitely.
Relevant? Yup.
Rings my bell.

Tuesday, June 16, 2009

The Man Behind The Zipper

I've joined an exclusive club of New York City microbloggers.

Twitter? Ha. Facebook? Kidstuff. We're talking bricks and mortar, baby.

Quite literally.

My missives scroll across the facade of WNYC's building in west SoHo, zipping into your field of view as a parade of little red lights. It's the WNYC News Zipper.

As you walk to work or sit in traffic on Varick Street, I've got your eyeballs.
NY terror-plot suspects indicted
None of this 140-character stuff. Better to use just five words; seven max. (I used a nonessential adjective clause once. Lost everyone by the second comma.)
Media banned from covering Iran protests
And I know where you are, no fancy GPS required.
Building collapse on Reade Street, up ahead
Even if it's partly cloudy in the Bronx, I am absolutely certain you're in a downpour.
This rain ends by evening
User customization? Easy. I can sense you're in line for the Holland Tunnel on your evening commute home. So how about a little news about your governor and his chief rival?
Corzine, Christie speak to biz group tonite
It's tempting to simply repurpose our tweets or web headlines, feeding them automatically to the sign. But it's also clear that wouldn't be as special. Or impactful. Or memorable. So I've been recrafting our material specifically for my particular version of a hyperlocal, mobile user.

I've been doing this for a few weeks as a prototype, and soon WNYC's editors, producers and hosts will feed lines to the sign. What I've learned by writing -- and watching -- those little red words will help our staff craft the phrases that catch your eye as you zip by.